We always do the right thing and tell the truth. We explain what we are doing, so families know what is happening and feel safe. This honest way of working helps people trust us and feel calm knowing their care is in good hands.
Do you have a care provider that you can truly trust?
Care that is made specially for you
Personalised Care, Delivered with Dignity
Our team provides compassionate, reliable, and personalised care so your loved ones are safe, supported and respected every single day.
Focused Care for Every Family
We look after no more than ten families at once. This means the nurse can pay close attention to each family and make sure everything is done properly.
Our Care Values
Compassion
Integrity
Collaboration
We listen to the person, their family, and their health team so we can make a care plan that suits them. Everyone works together to make sure the care fits their needs and feels smooth and helpful. This teamwork helps people get the best care possible.
Excellence
We always try to do our very best. We keep learning new ways to make our care even better, so people get great results. We pay attention to every detail, which helps families feel safe and trust the care we give.
Respect
We treat every person with respect and let them make choices about their own care. We listen to what they want and need, so they feel important, understood, and in control of their life.
Aurea care learning hub
Questions Every Family Must Ask a Homecare Team at the First Meeting
Choosing a carer is a big decision. This video explains three simple signs that show if a carer will keep your loved one safe, respected,
The Shocking Truth About Homecare Ratings
Good care is not guaranteed. Many families assume that if a care agency is regulated and inspected, it must be safe. Real safety depends on
Why Seeing the Same Carer Again and Again Helps Keep You Safe
Many families believe that having more carers means better care. In reality, seeing different carers all the time leads to confusion, increased stress, and a
As a Nurse, How I’d Find the Best Home Care Provider
Choosing the right home care agency is a crucial decision that can greatly affect the quality of life for you or your loved ones. With various options available, it’s essential to select a provider that aligns with your specific needs, preferences, and values.
Questions Every Family Must Ask a Homecare Team at the First Meeting
Choosing a carer is a big decision. This video explains three simple signs that show if a carer will keep your loved one safe, respected, and cared for at home. You will learn why real experience matters, why carers must listen, and why culture and dignity are part of safe
The Shocking Truth About Homecare Ratings
Good care is not guaranteed. Many families assume that if a care agency is regulated and inspected, it must be safe. Real safety depends on what happens in the home and how care is delivered, not what is written on a certificate. This video explains why regulation does not guarantee
Why Seeing the Same Carer Again and Again Helps Keep You Safe
Many families believe that having more carers means better care. In reality, seeing different carers all the time leads to confusion, increased stress, and a sense of insecurity. Continuity of care refers to the same carers visiting your home regularly. They understand the person’s needs, follow established routines, communicate effectively,